On Time Guarantee - Bulk Order Discount
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Shipping & returns

About our delivery service

Charges and options

StandardUK delivery is FREE on all orders of £200 and over, or on any order when you opt to collect from our local store.

  • The delivery options for a product can be found on each individual product page. We deliver most items Monday to Saturday, 7.30am-6pm (although some of our carriers may deliver slightly earlier or later).
  • If next working day or named day delivery is available for your order, we'll offer you these options at checkout. These options are available for Monday to Saturday delivery.
  • On rare occasions, some items may be delivered outside the published timed windows

Delivery arrangements

Delivery options:

StandarUK delivery within 5 working days: Prince: Free on all order of £200 and weight under 2kg Timing: Delivery to UK mainland addresses: Monday to Friday generally 7.30am-6pm, excluding public holidays.

Next/named working day UK delivery pre-10.30am: Price: £9.99 weight under 2kg Timing: Monday to Friday 7.30am - 10.30am, excluding public holidays.

Personalised Service

Embroidery Order

Ourembroidery order usually take 2 to 3 weeks once the art work is approved, howeverif you need express service please contact us immediately after placing anorder. You can contact via email or by phone to our customer service departmentany time between Monday to Friday from 9am to 5pm and Saturday 10am to 1pm.

Vinyl/Screen Printing Order

Please note that Vinyl/Screen printing take 3 business days to process your order. This does take longer for larger orders. If you need express service please contact us immediately after placing an order. You can contact via emailor by phone to our customer service department any time between Monday to Friday from 9am to 5pm and Saturday 10am to 1pm.